Terms of Service

Please carefully review these Terms of Service ("Agreement") as they establish a legally binding contract between you and Team HQ LLC ("OS," "we," "us," or "our"). By accessing or using the OS website and any information or services provided through the platform ("Services"), you are consenting to be bound by this Agreement. Your use of the Services is contingent upon compliance with the terms outlined herein. BY USING OR ACCESSING THE SERVICE, YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. YOU ALSO ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD OUR DATA PRACTICES AS DESCRIBED IN THE PRIVACY POLICY APPLICABLE TO THE SERVICES.

Objective:

OS is the all-in-one sales & marketing platform that accounts can white-label and resell to their clients! By using our website, platforms, and hence accessing the Services, you agree to fully abide by this Agreement and any other terms, policies or guidelines governing our relationship. The effectiveness of the Services is subject to your adherence to these terms. We are fully committed to upholding the terms and conditions of this Agreement throughout our relationship.

Eligibility:

By engaging with or using the Services in any manner, you declare that:

1. You have read, understood, and agree to be bound by this Agreement, including any future modifications and additions that may be issued periodically, available through our website or via the Services;

2. You are at least 16 years old;

3. You have the authority to enter into this Agreement on a personal basis, and unless otherwise specified herein, if you do not agree to the terms of this Agreement, you are not permitted to access or use the Services; and

4. You will comply with all applicable laws and regulations, including those of your country, state, and city, at all times while using the Services.

Access:

By entering into this Agreement, you are granted a non-exclusive, revocable limited license to use the Services, subject to compliance with the terms of this Agreement and any other terms and conditions governing our relationship. We reserve the right to temporarily suspend or permanently terminate your access if, in our sole discretion, we deem that you have or could fail to adhere to this Agreement or any other applicable terms. Granting you access does not obligate us to maintain the Services as they are; we reserve the sole and exclusive right to modify, suspend, or terminate your access with or without prior notice.

You hereby agree not to disclose and fully safeguard your username or password. In case of a security breach affecting our Services due to your actions, you must promptly notify us. Your username and password are personal and confidential, and you are solely responsible for maintaining their secrecy at all times. OS is not responsible for any unauthorized access or use of your account that occurs as a result of your failure to protect your username and password.

Acceptable Use Policy:

By using the Services, you hereby agree to the following:

1. Legitimate Use: You will use the Services only for lawful purposes and refrain from deceptive, fraudulent activities, or the storage/transmission of unlawful content;

2. Accurate Information: Any information you provide to us will be accurate;

3. Server and Network Usage: Your use will not harm, disable, overload, or impair our servers or connected networks;

4. Unauthorized Access: Attempting to access parts of the Services or related systems without authorization is prohibited and a material breach of this Agreement;

5. Reporting Issues: Report any errors, bugs, unauthorized access methods, or intellectual property violations you discover;

6. User Content Standards: Your submitted content will adhere to standards regarding minors, exploitation, and any other applicable laws;

7. Compliance with Laws: Your content will conform to state and federal electronic advertising regulations, if applicable;

8. Proprietary Rights: Your content will not infringe on third-party proprietary rights; and

9. Third-Party Licenses: You will comply with third-party licenses related to your content.

10. No Defamation: You agree not to make any statements, written or oral, that might be construed as defamatory, slanderous, or libelous against OS or any related party.

Information about our Services:

While we aim to provide accurate and comprehensive information on our Services, we cannot guarantee absolute accuracy, adequacy, quality, or suitability. We disclaim liability for errors in the content. Your reliance on content via the Services is at your own risk. Links to third-party websites or phone numbers do not imply endorsement or affiliation.

Payment Terms:

By agreeing to these terms, you authorize OS to charge your designated payment method in advance for the total amount of the regular subscription fees, including all selected Services ("Subscription Fees"), for each designated term of the chosen subscription plan. OS may adjust Subscription Fees for the chosen subscription term after providing you with a ten (10) day advance notice via email to the email address provided. Paid Subscription Fees are non-refundable and accrue on the first day of each term or renewal term, regardless of your utilization of the Site or Services. Some Services on the Site may require additional fees not covered within the subscription. All Subscription Fees are exclusive of Communication Surcharges. You will pay all Communications Surcharges associated with your use of the Platform. All Subscription Fees and Communications Surcharges are nonrefundable. Fees will be billed to the credit card we have on file.

You are responsible for timely payments and agree to provide payment authorization details upon request. Failure to settle amounts due may result in the termination or deactivation of your subscription. OS may modify, suspend, or terminate access if your payment method expires or faces payment decline without prior notice. All fees are denominated in US Dollars, and you are responsible for applicable taxes and other expenses associated with Site or Service usage. By supplying necessary personal information for payment processing related to an OS subscription, you consent to the Privacy Policy. Payment processing may involve third-party service providers, governed by their respective terms and conditions. Review these third-party terms and conditions before finalizing payment.

Subscriptions are generally evaluated on a monthly or yearly basis, although alternative billing schemes for other Services might be presented at OS's discretion. Subscription Fees are calculated from the commencement of the User's paid Subscription. Periodically, OS might offer diverse subscription terms on its Site, with corresponding fee variations. The duration of the User's Site, Services, and Content access hinges on adherence to these Terms, completion of full subscription payments, and any additional fees. The User's subscription to the Site initially spans the agreed-upon term (e.g., monthly or annually) as established during online registration and will automatically extend for successive renewal terms identical to the initial term, unless terminated by the User or OS in line with these provisions.

Either the User or OS retains the right to cancel the User's Subscription at any time, unless specified otherwise in a promotional offer. To avoid charges for the next billing cycle, the User must request cancellation at least thirty (30) days prior to the start of their next billing cycle. Upon cancellation by either party, all fees owed to OS up until the conclusion of the ongoing term's billing cycle will remain payable. Partial billing periods are non-refundable, unless explicitly indicated in a promotional offer. Following cancellation, the User will retain access to OS until the conclusion of the current billing period. After this period, the User's account will be archived, permitting read-only access to existing content without the addition of new material.

Should the User Subscribe to an OS "Done For You" service subscription, the agreement is a minimum three (3) months.

Cancellation of subscription can be done through the following methods:

1. Coordinate with team through chat box; or

2. Forward a cancellation request via email to [email protected]

If OS, at its sole discretion, believes that a User has violated these Terms, it reserves the right to immediately terminate the User's Subscription and Services without refund. Fees due up to the termination date shall remain payable. Such termination does not impede OS's other rights under contract, tort, or other legal theories to pursue claims against the User for Term violations, including monetary damages, injunctive relief, attorney's fees, and court costs.

If the User has questions about charges or account status, they can contact OS via email at [email protected]. If these inquiries remain unresolved for fifteen (15) business days following the initial contact with OS Support, the User must communicate with OS in writing at: Team HQ LLC, 99 Nottingham Road, Ramsey, NJ, 07446. Disputes regarding account billing or discrepancies must be raised within ninety (90) days of their discovery, except where mandated by applicable law. Otherwise, all such User complaints are waived by the User.

Transferability of Account(s) & Lock-In Period and Automatic Renewal:

Sub-accounts under the OS platform subscription are strictly non-transferable and cannot be assigned, shared, or moved to any other platform, software, ecosystem, funnel builder, or service. Any attempt to export, transfer, or replicate account data or content outside of the OS system is strictly prohibited. This includes, but is not limited to, transferring content to other HighLevel ecosystems or allowing unauthorized access for the purpose of copying, modifying, or relocating intellectual property. 

Under no circumstances will OS or its affiliates assist or support any effort to transfer or migrate sub-account data to third-party systems. Any violation of this clause will result in immediate suspension or termination of the account, and the User may be held liable for any damages or legal actions resulting from the unauthorized transfer or use of OS's intellectual property.

Non-Downgrade Policy for Partner and Platinum Tiers:

By subscribing to the Partner or Platinum tiers of the OS platform, you acknowledge and agree to the following terms regarding downgrades:

Non-Downgrade Agreement: Upon choosing the Partner or Platinum subscription tier, you agree not to downgrade your account to a lower tier at any time during your subscription period. This policy is strictly enforced due to the digital nature of the products and services provided by the OS platform.

Digital Product and Service Nature: The OS platform offers digital products and services that are immediately accessible upon subscription. These include, but are not limited to, software features, marketing tools, customer support, and other digital resources. Due to the inherent nature of these digital offerings, downgrading your subscription tier is not feasible once access has been granted.

Commitment to Tier Benefits: By selecting either the Partner or Platinum tier, you commit to the full duration of the subscription term at that tier. This ensures that you receive and benefit from the full range of features and services associated with these premium tiers.

No Refunds for Downgrade Requests: Any requests to downgrade from the Partner or Platinum tier will not be entertained, and no refunds will be issued for such requests. You are encouraged to carefully consider your subscription choice before committing to either the Partner or Platinum tier.

Subscription Renewal: Your subscription to the Partner or Platinum tier will automatically renew according to the terms outlined in the Subscription section of this Agreement. Should you wish to terminate your subscription, you must follow the standard cancellation procedures provided in this Agreement, while noting that downgrading to a lower tier is not an option.

By agreeing to these terms and subscribing to the Partner or Platinum tier, you fully understand and accept this non-downgrade policy. If you do not agree to these terms, please refrain from subscribing to these tiers.

Affiliate Program Terms of Service

By accepting these Terms of Service and enrolling in our Affiliate Program, you hereby accept and agree to the Affiliate Terms of Service. This includes adherence to all rules, guidelines, and conditions outlined in the Affiliate Agreement, which governs your participation in the Affiliate Program.

By clicking “I Accept the Terms and Conditions” and enrolling in our Affiliate Program, you indicate that you have read, understood, and agree to be bound by the Affiliate Terms of Service. If you do not agree to these terms, please do not enroll in the Affiliate Program.

Complaint Procedures:

To facilitate a quick response, complainants should provide detailed information, including the nature of infringement, location of offending material, and information about the alleged violator. You can reach us at [email protected] for any complaints related to our Services. We take complaints seriously and investigate them thoroughly. However, any false claims or frivolous legal proceedings can result in your liability for damages and legal fees. We encourage all complainants to provide accurate and substantiated information when reporting any issues related to our Services. Making false claims or initiating frivolous legal proceedings can have legal consequences.

Copyright Policy:

We reserve the right to cancel the account and revoke access privileges of individuals who repeatedly violate copyright regulations. If you represent a copyright holder or act as their legal representative, and you hold the belief that any User Content breaches your copyright, you have the option to submit a report following the guidelines outlined in the OS Digital Millennium Copyright Act (DMCA) Notice. Further details can be found in our DMCA Policy.

HIPAA Compliance:

OS is committed to maintaining the privacy and security of protected health information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA). By using our Services, you agree to the following HIPAA-related terms:

You acknowledge and agree that your use of the Services will comply with all applicable HIPAA regulations. This includes, but is not limited to, the Privacy Rule, Security Rule, Breach Notification Rule, and Enforcement Rule. You agree to implement appropriate safeguards to protect the confidentiality, integrity, and availability of PHI.

OS will only use or disclose PHI as permitted or required by the HIPAA regulations and the BAA. We will not use or disclose PHI in a manner that would violate HIPAA if done by you. All uses and disclosures of PHI will be limited to the minimum necessary to accomplish the intended purpose.

OS will implement and maintain appropriate administrative, physical, and technical safeguards to protect the confidentiality, integrity, and availability of PHI. These safeguards will be designed to prevent unauthorized access, use, or disclosure of PHI.

In the event of a breach of unsecured PHI, OS will notify you promptly as required by the HIPAA Breach Notification Rule. We will provide you with sufficient information to allow you to meet your reporting obligations under HIPAA.

You agree to indemnify and hold harmless OS from any and all claims, damages, liabilities, costs, and expenses (including reasonable attorney's fees) arising out of or related to any breach of HIPAA by you or any of your agents, employees, or contractors.

In the event that either party determines that the other has breached a material term of this HIPAA compliance section or the BAA, the non-breaching party may terminate the Services. Upon termination, OS will return or destroy all PHI in accordance with the terms of the BAA.

By accessing and using our Services, you acknowledge that you have read, understood, and agree to comply with these HIPAA-related terms. If you do not agree with these terms, please refrain from using the Services.

Intellectual Property:

By subscribing to OS services, the User acknowledges the proprietary nature of OS, which encompasses specialized knowledge, trade secrets, insights, unique resources, and intellectual property developed by OS. The subscription therefore grants a non-exclusive, non-transferable sublicense to use the OS services in accordance with the terms of this agreement. This license is specifically crafted to protect the intellectual property of OS and to maintain the service's integrity and quality for the benefit of all Users.

All content and materials available through the Services, including but not limited to text, graphics, logos, images, and software, are owned by OS or its licensors. Any unauthorized use, copying, or distribution of these materials is strictly prohibited and would be considered a material breach of this Agreement. All rights associated with the materials, intellectual property, and goodwill are expressly reserved by OS.

This license is only for Your use and may not be assigned or sublicensed to anyone else, without our express written consent. Except as expressly permitted by us in writing, you will not try to reproduce the Services (including without limitation by engaging in activity that would reproduce, redistribute, sell, create derivative works from, decompile, reverse engineer, or disassemble the Platform). You also agree that in exchange for this license, and during your use of this sublicense, You will not engage in any activity that would interfere with or damage or harm OS.

You retain ownership of the User Content submitted to the Services. However, by submitting User Content to the Services, you grant OS a worldwide, non-exclusive, royalty-free, transferable license to use, display, reproduce, modify, and distribute your User Content for the purpose of operating, promoting, and improving the Services.

Platform Account Ownership:

Your use of the Platform is conditioned on your provision of complete, current, and accurate information when registering for a Platform Account. The Platform is intended for business use or in connection with an individual’s trade, craft, or profession. As the individual who accepts these Terms, you are the owner of the Platform Account unless you are acting on behalf of a business entity, in which case, the business entity is the owner of the Platform Account. If you accept these Terms on behalf of a business entity, you represent and warrant that you have the authority to bind the business entity to these terms.

By creating and maintaining a Platform Account, you agree to the following conditions:

Account Information: You must provide and maintain accurate, complete, and current information in your Platform Account. Failure to do so constitutes a breach of these Terms, which may result in the immediate termination of your account.

Business Use: The Platform is designed for business use, including activities related to an individual’s trade, craft, or profession. By registering for and using the Platform, you confirm that your activities on the Platform align with these intended uses.

Ownership and Authority: If you are registering a Platform Account on behalf of a business entity, the business entity is the legal owner of the account. You represent and warrant that you have the authority to bind the business entity to these Terms. In cases where you are an individual user, you will be considered the account owner.

Responsibility for Actions: As the owner of the Platform Account, whether an individual or a business entity, you are responsible for all activities conducted through your account. You must ensure that all users who access the Platform through your account comply with these Terms.

Account Security: You are responsible for maintaining the security of your account credentials, including your username and password. OS is not liable for any unauthorized access or use of your account resulting from your failure to secure your credentials.

By agreeing to these Terms and creating a Platform Account, you acknowledge and accept these conditions regarding account ownership and the responsibilities therein. If you do not agree with these conditions, please refrain from creating or using a Platform Account.

Login Credentials:
You are responsible for maintaining the confidentiality of your Login Credentials. You are responsible for all uses of your Platform Account and Login Credentials, whether or not authorized by you. You agree to notify OS immediately of any unauthorized access to or use of your Platform Account or Login Credentials or any other breach of security. OS reserves the right to disable your Login Credentials at any time in its sole discretion for any or no reason, including if, in OS' opinion, you have violated any provision of these Terms. Platform Accounts are non-transferable. You are obligated to take preventative measures to prohibit unauthorized users from accessing your Platform Account with your Login Credentials. You give consent to OS to access and monitor your Platform Account and your customer’s accounts for support and security purposes, and/or to perform its obligations under these Terms or to enforce these Terms.

Indemnification:

By using the Services, you consent to fully indemnify and hold harmless OS, its shareholders, officers, directors, employees, agents, and affiliates (each referred to as an "Indemnified Party") from any losses, claims, actions, expenses, costs, penalties, fines, damages, and fees, including but not limited to legal fees and expenses, that an Indemnified Party might incur due to: (a) your User Content; (b) improper utilization of the Services on your part; (c) breach of this Agreement; or (d) violation of any pertinent laws, rules, or regulations associated with your use of the Services. In the event of any allegations, claims, lawsuits, or proceedings involving matters potentially covered by the clauses in this section, you agree to bear the expenses of the Indemnified Party's defense, encompassing reasonable costs and attorneys’ fees incurred by the Indemnified Party. We reserve the right, at our own expense, to assume exclusive control over the defense of any matter that would otherwise necessitate your indemnification. Should this occur, you are obligated to fully cooperate with us in asserting any available defenses. You agree that the terms outlined in this section will persist beyond the termination of your account, this Agreement, or your access to the Services.

AI Policy:

By opting into any forms, surveys, or purchases, you agree to be contacted using our AI systems for calling or texting.

Ethical and Responsible AI Practices: We prioritize ethical and responsible AI practices, ensuring transparency and trust in all our operations. We stay informed about the latest AI developments and legal updates to comply with best practices.

Human Oversight: Human oversight is integral to our AI projects, ensuring compliance, quality, and the mitigation of potential biases.

Transparency and Informed Consent: We maintain transparency in AI applications and obtain informed client consent before use. Clients are fully informed about the specific AI tools and methods employed.

Data Protection: Protecting client data is paramount. We advise clients to consult their data security teams before integrating AI tools. We continuously update our practices to maintain high standards of data protection, adhering to relevant data protection laws and regulations.

Third-Party AI Tools: While we vet third-party AI tools for ethical suitability and effectiveness, clients are responsible for their own review and agreement of terms with these third-party providers. Team HQ is not responsible and cannot be held liable for any errors or mistakes made by third-party AI tools integrated into our system.

Legal Compliance: We navigate the legal complexities of AI by clearly communicating ownership and staying updated on relevant legislation such as the AI Act and AI Bill of Rights. We ensure compliance with intellectual property rights and data privacy regulations such as GDPR and CCPA.

Cost Transparency: We communicate the costs and implications of AI adoption transparently, ensuring clients can make informed financial decisions. Our adaptable pricing models ensure cost-effectiveness and alignment with client expectations.

Client-Centric AI Tool Adoption: Our approach to AI tool adoption is client-centric, selecting tools based on ethical suitability and effectiveness for each client’s needs. We engage in transparent discussions to identify the best AI solutions, ensuring informed consent and agreement.

Limitation of Liability: To the fullest extent permitted by law, Team HQ shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use our AI systems; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our AI systems.

Indemnification: You agree to indemnify and hold harmless Team HQ, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our AI systems or your violation of this policy.

Changes to the AI Policy: We may update this AI Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. We encourage you to review this policy periodically to stay informed about our AI practices.

These policies reflect our commitment to ethical AI practices, robust data protection, intellectual property compliance, and transparent client communication, ensuring clients can confidently leverage AI technologies within a secure and legally compliant framework.

Limitation of Liability and Disclaimer of Warranties:

UNDER NO CIRCUMSTANCES, BASED ON ANY LEGAL THEORY (BE IT CONTRACTUAL, TORTIOUS, OR OTHERWISE), SHALL OS BE ACCOUNTABLE TO YOU OR ANY THIRD PARTY FOR (A) ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REDUCED SALES OR BUSINESS, DATA LOSS, OR DATA BREACH, OR (B) FOR DIRECT DAMAGES, EXPENSES, LOSSES, OR LIABILITIES (INCLUDING ATTORNEYS’ FEES) THAT SURPASS THE FEES ACTUALLY PAID BY YOU IN THE ONE (1) MONTHS PRIOR TO THE INCIDENT GIVING RISE TO YOUR CLAIM. IF NO FEES APPLY, LIABILITY SHALL NOT SURPASS ONE HUNDRED ($100) U.S. DOLLARS. THE STIPULATIONS OF THIS SECTION ALLOCATE THE RISKS ASSOCIATED WITH THIS AGREEMENT BETWEEN THE INVOLVED PARTIES, AND THE PARTIES HAVE RELIED UPON THESE LIMITATIONS WHEN MAKING THE DECISION TO ENTER INTO THIS AGREEMENT. SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF IMPLIED WARRANTIES OR THE LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHICH IMPLIES THAT SOME OF THE AFOREMENTIONED LIMITATIONS MAY NOT BE APPLICABLE TO YOU. WITHIN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE SERVICES OR ANY OTHER GOODS OR SERVICES RENDERED BY US, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES DERIVED FROM TRADE USAGE, ESTABLISHED BUSINESS DEALINGS, OR PRIOR PERFORMANCE, ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR ANY IMPLIED WARRANTY OF FITNESS FOR A SPECIFIC PURPOSE. YOU ACKNOWLEDGE THAT THE SERVICES (INCLUDING ANY SERVERS OR OTHER HARDWARE, SOFTWARE, AND ADDITIONAL ITEMS UTILIZED OR PROVIDED BY US IN RELATION TO THE SERVICES) ARE SUPPLIED "AS IS," AND WE DO NOT WARRANT THAT THE SERVICES WILL REMAIN FREE FROM BUGS, DEFECTS, MALFUNCTIONS, OR ERRORS, OR THAT ACCESS TO THE SERVICES WILL EXPERIENCE NO INTERRUPTIONS.

Dispute Resolution:

You hereby agree that any disagreement or assertion of rights related to your utilization or engagement with the Services, your role as a consumer of our services, advertising or marketing communications about us or our Services, products or services procured through the

 Services as a consumer, or any facet of your association or dealings with us as a consumer of our services shall be resolved through binding arbitration, rather than through litigation.

However, you retain the right to bring claims in small claims court that meet the eligibility criteria. These claims must be pursued on an individual basis, without the involvement of class actions or representation. Equitable relief for infringement or other misuse of intellectual property rights (e.g., trademarks, copyrights, patents) can be sought in court. This Arbitration Agreement is applicable to all claims, regardless of when they arose or were asserted before the Effective Date of this Agreement. If you agree to arbitration with OS, you are consenting in advance to abstain from participating in or pursuing monetary or other relief through class, collective, or representative lawsuits. Instead, by accepting arbitration, you can present your claims against us through individual arbitration proceedings. Successful claims in this context may lead to monetary compensation or other forms of relief as determined by an arbitrator.

Both you and OS acknowledge that sincere efforts for informal dispute resolution often lead to swift, economical, and mutually beneficial resolutions. Therefore, before either party demands arbitration against the other, a good-faith effort will be made to engage in informal discussions. These discussions can occur via telephone or video conference and aim to resolve any claim covered by this Agreement. If you are legally represented, your counsel may participate, but you are also required to fully engage. The party initiating the claim must formally inform the other party in writing about their intent to commence an informal dispute resolution conference. This conference should take place within 60 days of the receiving party's notice, unless both parties agree to an extension. You can notify OS of your intention to initiate an informal dispute resolution conference by emailing [email protected] providing your username, associated email address, and a description of your claim. The period between the notice and the informal dispute resolution conference can be used to attempt to resolve the initiating party's claims. This informal conference is a prerequisite before initiating arbitration. The statute of limitations and any fee deadlines will be paused while the parties engage in the informal dispute resolution process mandated by this paragraph.

This Arbitration Agreement adheres to the Federal Arbitration Act in all aspects. To initiate arbitration, you need to send a letter outlining your claim and arbitration request to our registered agent at 99 Nottingham Road, Ramsey, NJ, 07446. The arbitration will be administered by JAMS in accordance with its rules and the terms of this Agreement. Disputes involving claims and counterclaims below $250,000 (excluding legal fees and interest) will follow JAMS's Streamlined Arbitration Rules (available at http://www.jamsadr.com/rules-streamlined-arbitration/), while all other claims will follow JAMS's Comprehensive Arbitration Rules and Procedures (available at http://www.jamsadr.com/rules-comprehensive-arbitration/). JAMS's rules can also be found at www.jamsadr.com or by calling 800-352-5267. Filing, administration, and arbitration fees will be determined by JAMS's rules. If you are unable to afford JAMS's fees and cannot secure a fee waiver, we will cover these fees for you. Additionally, we will reimburse these fees for claims with a controversy value under $10,000. If JAMS is unavailable for arbitration, an alternative arbitral forum will be selected. The arbitration can be conducted via telephone, video conference, written submissions, or in-person at a location mutually agreed upon, including your residence or another suitable location.

The arbitrator, rather than any federal, state, or local court or agency, holds exclusive authority to resolve disputes concerning the interpretation, applicability, enforceability, or formation of this Arbitration Agreement. This includes claims that any part of this Agreement is void or voidable. The arbitrator's decision will determine the rights and obligations of you and OS. The arbitration will not be combined with other matters or joined with other proceedings or parties. The arbitrator can grant motions resolving part or all of any claim or dispute. The arbitrator can award monetary damages and provide non-monetary remedies or relief in accordance with applicable law, the arbitral forum's rules, and this Agreement (including this Arbitration Agreement). The arbitrator will provide a written statement of decision detailing the essential findings and conclusions on which any award is based. The arbitrator must adhere to applicable law and has the authority to provide relief on an individual basis, similar to a judge in a court of law. The arbitrator's decision is final and binding on both you and OS.

YOU AND OS RENOUNCE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO LITIGATE IN COURT AND RECEIVE A JUDGE OR JURY TRIAL. Instead, both parties opt for arbitration to resolve claims and disputes, except as specified herein. Arbitration does not involve a judge or jury, and court review of an arbitration award is limited.

Termination:

At our sole discretion without advance notice or liability, may immediately suspend or terminate the availability of the Services, in whole or in part, for any reason and without advance notice or liability. In certain cases, in our sole discretion, we may provide you with a written notice (a “Restriction Notice”) to inform you that: (i) your right to use or access any part of the Service has been terminated, including the right to use, access or create any account thereon; and (ii) we refuse to provide any Service to you. Other conditions may apply and shall be set forth in the Restriction Notice. You may terminate these Terms after the Lock-in period with a thirty (30) day written notice.

Alongside the suspension or termination of your access to the Services, we maintain the prerogative to undertake appropriate legal actions, including but not limited to seeking civil, criminal, or injunctive remedies. Even following the termination of your right to use the Services, this Agreement will remain binding upon you. All provisions that, due to their inherent nature, are meant to endure shall persist beyond the termination of this Agreement.

Changes to Services and Amendments to these Terms

To the maximum extent permitted by applicable law, we may, in our sole discretion, change, modify, suspend, make improvements to or discontinue any aspect of the Service, temporarily or permanently, in whole or in part, at any time with or without notice to you, and we will not be liable for doing so. We reserve the right from time to time to modify these Terms in our sole discretion. Your use of the Service after any modification we make constitutes your acceptance of the most recent version of these Terms as modified.

Force Majeure:

No party will be liable for nonperformance of any of its obligations under the agreement if its nonperformance was due to a Force Majeure Event as defined in this Section if reasonable notice and good faith efforts to find a reasonable solution are provided. "Force Majeure Event” shall mean any act of God; war; riot; civil strife; act of terrorism, domestic or foreign; embargo; governmental rule, regulation or decree; flood, fire, hurricane, tornado, or other casualty; earthquake; strike, lockout, or other labor disturbance; the unavailability of labor or materials to the extent beyond the control of the party affected; pandemics, epidemics, local disease outbreaks, public health emergencies, and quarantines; or any other events or circumstances not within the reasonable control of the party affected, whether similar or dissimilar to any of the foregoing. Upon occurrence of a Force Majeure Event, the non-performing party shall, in a timely manner, notify the other party that a Force Majeure Event has occurred, its anticipated effect on performance.

Governing Law:

This Agreement and any disputes derived from such are exclusively governed by and construed in accordance with the laws of the state of New Jersey, United States, without regard to its conflict of law principles.

Contact Information:

For any questions or concerns regarding this Agreement, please contact us at:Team HQ LLC99 Nottingham Road, Ramsey, NJ, 07446Email: [email protected]

Entire Agreement:

This Agreement constitutes the entire agreement between you and OS concerning the subject matter herein and supersedes all prior and contemporaneous negotiations and understandings, whether oral or written.

No Waiver:

The failure of OS to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.

Severability:

If any provision of this Agreement is deemed invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

By using OS's Services, you acknowledge that you have read and understood this Agreement, agree to its terms and conditions, and consent to be bound by them. If you do not agree with this Agreement in its entirety, please refrain from using the Services.